Remote
Employees work remotely with agreed equipment, connectivity, power resilience and local technical support.
How it works
Build and operate a dedicated South African team
InfraLayer provides the employment and operating infrastructure required to build a dedicated team in South Africa.
You define the roles, interview and select the people, and manage their work, systems, KPIs and output. Employees are employed locally through InfraLayer's South African EOR partner. InfraLayer manages the EOR relationship and provides the agreed technical and physical infrastructure around the team.
Start with someone you have already identified or ask InfraLayer to source the team against your requirements.
From the first role to a fully supported team
Six steps take the requirement from the first role to an operating team.
The client manages the people and the work. InfraLayer brings together talent sourcing, EOR and compliance, technical infrastructure and physical workspace underneath the team.
InfraLayer calls this model Offshore Infrastructure.
Define the requirement
The process begins with a clear understanding of the team you want to build.
Detail
- roles, responsibilities and seniority
- expected team size and growth
- location, working model and hours
- reporting lines
- systems, access and equipment
- benefits and employment package
What the client decides
- role scope and reporting structure
- experience requirements
- working hours and time-zone alignment
- systems and access
- performance expectations
- final team design
What InfraLayer scopes
- the sourcing approach
- the local employment and payroll structure
- benefits and HR administration
- equipment and connectivity requirements
- local technical support
- workspace where applicable
Source or onboard the people
InfraLayer can support either of two starting points.
Detail
Source people against your requirements
InfraLayer identifies South African professionals against the agreed role brief.
The client retains control of interviews, technical assessment, team-fit assessment, final selection and the decision to appoint.
The time needed to build the team depends on the roles, seniority, the availability of suitable people and any notice periods. Once the roles are agreed, InfraLayer will set out a realistic timetable.
Onboard someone already identified
Where the client already knows who it wants in the team, InfraLayer can manage the local employment and infrastructure setup without conducting a sourcing process.
This can include transitioning employees or contractors from another EOR provider or contractor arrangement. InfraLayer coordinates the change around the existing contractual, notice and onboarding requirements, with the transition designed to minimise disruption to day-to-day work.
In both cases, the employee joins the client's team and works within the client's management structure.
Establish local employment
Once the individual has been selected, the employee is employed locally through InfraLayer's South African EOR partner. The employment setup can include:
Detail
- a local employment contract issued through the EOR partner
- payroll setup and monthly processing
- PAYE and statutory administration
- UIF and SDL administration
- benefits and leave administration
- HR records and employment governance
Who does what
The client agrees the commercial requirements for the role with InfraLayer, including salary, working hours, incentives and benefits.
InfraLayer coordinates onboarding, payroll and statutory administration with its South African EOR partner, which is the legal employer.
Set up the operating environment
The operating environment is built around the client's requirements.
Detail
The client retains control of
- corporate systems
- information-security policies
- user permissions
- application access
- data controls
- device configuration and remote-management requirements
InfraLayer can provide
- locally procured corporate equipment
- device delivery and setup
- managed connectivity
- local technical support
- replacement-hardware coordination
- professional Cape Town workspace
- meeting facilities and dedicated team space where required
Integrate the team into your business
The employees join the client's existing operating structure. They work:
Detail
- on the client's systems
- within the client's processes
- under the client's management
- against the client's objectives and operational KPIs
- within the client's reporting rhythm
The client is responsible for
role-specific onboarding, technical training, task allocation and performance expectations.
InfraLayer manages
local onboarding with its EOR partner, including contracts, payroll enrolment, equipment and access to local support where required.
Provide ongoing local support
Once the employee or team is operating, InfraLayer manages the ongoing employment and infrastructure support, working with its EOR partner on payroll, statutory administration and formal employment matters. This can include:
Detail
- monthly payroll and statutory administration
- benefits and leave administration
- HR governance and employment documentation
- equipment, connectivity and local technical support
- workspace coordination
Performance and formal employment processes
The client continues to manage the work, the people and the performance. If the team grows, the employment and operating infrastructure can expand with it.
The client manages day-to-day performance and provides operational feedback.
Formal processes
Formal disciplinary, grievance and exit processes are managed through InfraLayer and its South African EOR partner so that the legal employer follows the appropriate local employment process.
Clear responsibilities from the start
You manage
- Role design and responsibilities
- Interviews, assessment and final selection
- Systems, access and data controls
- Technical onboarding and training
- Daily work, priorities and task allocation
- Performance and operational KPIs
- Management reporting and operational output
InfraLayer provides and manages
- South African talent sourcing where required
- The relationship with its South African EOR partner
- Client-facing payroll, statutory and HR administration delivered through the partner
- Formal employment-process coordination
- Equipment, connectivity and local technical support where agreed
- Power-resilience arrangements where agreed
- Professional Cape Town workspace where required
You manage the team. InfraLayer manages the employment and operating infrastructure underneath it.
Choose the working environment that fits the team
Workspace
Employees work from professional Cape Town workspace with managed connectivity, power resilience and access to meeting facilities.
Evolving model
A team can begin remotely and move into professional workspace as headcount and operating requirements develop.
Start with one employee or build a broader capability
InfraLayer can support:
- one employee already identified
- an initial sourced hire
- a small functional team
- broader South African operating capability
The infrastructure can expand as the client adds roles, functions or workspace requirements.
Finance and Accounting is often the starting point, including accounts payable and receivable, management accounting, FP&A, financial reporting, finance operations and shared services. The same model can support suitable roles across HR and People, Technology and Data, Marketing and Digital, and Operations and Transformation.
The model does not require a particular starting function.
Common questions about the process
Does the client need a South African entity?
No. Employees are employed locally through InfraLayer's South African EOR partner, so the client does not need to establish its own South African employing entity.
Is InfraLayer an Employer of Record?
Not as a standalone or software-only service. Legal employment is delivered through InfraLayer's South African EOR partner as one layer of the wider Offshore Infrastructure model. The EOR partner is the legal employer, while the client retains operational control of the team.
Can InfraLayer onboard someone we have already identified?
Yes. InfraLayer can manage the local employment, payroll and agreed infrastructure arrangements for someone the client has already selected.
This can include a planned transition from another EOR provider or contractor arrangement, subject to the individual's existing notice, termination and contract terms.
Who trains and manages the employees day to day?
The client provides role-specific, technical and systems training and manages daily performance, objectives and operational KPIs. InfraLayer manages local onboarding, employment administration and agreed local infrastructure.
Can the operating model change as the team grows?
Yes. The team can begin remotely and add equipment, local support or professional workspace as the requirement develops.
How long does it take to establish a team?
The timeline depends on the roles, availability of suitable people, working model, equipment and infrastructure required.
The time needed to build the team depends on the roles, seniority, the availability of suitable people and any notice periods.
A proposed timeline is confirmed once the requirement has been defined.
Ready to define your South African team?
Tell us the roles, working model and infrastructure you need.
We will discuss whether you already have people identified, whether sourcing is required and what local employment and operating support should be put in place.
You manage the team. InfraLayer manages the employment layer through its EOR partner and provides the wider operating infrastructure underneath.